No Fix No Fee Terms & Conditions - Blue Monkey Plumbing

No Fix, No Fee Terms & Conditions

Transparent, Risk-Free Plumbing in West Vancouver and North Vancouver

At Blue Monkey Plumbing, we proudly offer our No Fix, No Fee Guarantee, providing homeowners across West Vancouver and North Vancouver with peace of mind. This risk-free plumbing promise ensures you’re only charged for services that deliver results. Here’s exactly how it works, with no confusion or surprises.

What Is Covered?

Our No Fix, No Fee Guarantee applies to plumbing repairs or services where:

● We Attempt to Fix the Issue:

➯ Our skilled plumbers will fully assess the problem and attempt a repair.

➯ If we cannot fix the issue due to factors beyond our control (e.g., the need for extensive replacement or system failure), you will only be charged the callout fee.

● Services Within Scope:

➯ This guarantee applies to general plumbing repairs, such as fixing leaks, unclogging drains, or addressing water pressure issues, as discussed during our consultation.

Our guarantee reflects our commitment to delivering transparent plumbing services for homeowners in West Van and North Van.

What’s Not Covered?

To ensure transparency, here’s what falls outside the scope of the No Fix, No Fee Guarantee:

● Client-Supplied Parts or Equipment:

➯ If repairs fail due to materials or equipment provided by the client, the guarantee does not apply.

● Complex System Failures:

➯ Extensive issues requiring full system replacement, such as repiping or structural modifications, are excluded.

● Preventative Services:

➯ Routine maintenance, inspections, or diagnostics-only appointments are not covered under this guarantee.

● Misuse or Neglect:

➯ Damage caused by improper use or failure to maintain the plumbing system is excluded.

● Homeowner Declines Recommended Work:

➯ If the homeowner refuses necessary work (e.g., pipe replacement or fixture upgrades) required to resolve the issue, the guarantee becomes void.

How It Works

Here’s a step-by-step breakdown of how the No Fix, No Fee Guarantee ensures risk-free plumbing solutions for your home:

● Initial Assessment:

➯ Our licensed plumber evaluates the issue and discusses potential repair options with you.

● Attempted Repair:

➯ If a solution is achievable, we’ll perform the repair on the spot or schedule follow-up work if necessary.

● Resolution or Callout Fee Only:

➯ If the issue cannot be resolved due to factors within our control, you’ll only pay the callout fee.

● Terms for Declined Work:

➯ If you choose not to proceed with the necessary work required to fix the problem, the guarantee will no longer apply.

Local Plumbing Services Backed by Transparency

Blue Monkey Plumbing is proud to serve homeowners across West Vancouver, North Vancouver, and the North Shore. Here’s why we’re trusted for risk-free plumbing repairs:

● Guaranteed Results:
➯ You’ll only pay for plumbing services that deliver a solution.
➯ Experienced Professionals: Our skilled plumbers understand the unique needs of homes in West Van and North Van.

● No Hidden Terms: We prioritize clarity and transparency in every service we offer.

Frequently Asked Questions

Does this guarantee apply to emergency plumbing services in West Vancouver?

Yes! The guarantee applies to emergency plumbing repairs where a resolution is attempted but cannot be completed.

What happens if parts are required for the repair?

Parts supplied by Blue Monkey Plumbing qualify for our 12-Month Warranty, but client-supplied parts are excluded from this guarantee.

What if I decline the recommended work?

If the recommended work is necessary to fix the problem and you decline, the guarantee will not apply.

Can I request a second opinion?

Absolutely! We’re happy to provide clarity or recommend further steps if needed.

Blue Monkey Plumbing: Trusted, guaranteed plumbing services in West Vancouver and North Vancouver.