About Blue Monkey Plumbing

Blue Monkey Plumbing is a family-run residential plumbing company serving homeowners across the North Shore, including West Vancouver and North Vancouver. Since 2022, we have completed over 1,800 residential plumbing jobs by focusing on accurate diagnosis, clear communication, fair pricing, and taking responsibility for our work.

We focus on proper diagnosis, clear explanations, and pricing confirmed before any work begins. Every visit starts with a visual, non-invasive check so you understand what is going on before anything moves forward.

When we are in your home, the work is carried out carefully, explained properly, and completed to a standard we are prepared to stand behind.

See Pricing & How We Work · Read The Blue Monkey Constitution · Learn about our Blue Monkey Guarantee

A small, dedicated team serving North Shore homes with careful workmanship, clear communication, and responsibility for the result from start to finish.

Meet Wayne from Blue Monkey Plumbing

A quick introduction to Blue Monkey Plumbing and what homeowners can expect when they call us.

★★★★★
“We have been clients of Blue Monkey since they opened. They are fully professional, on-time, good-natured and very easy to work with. Blue Monkey is our number one choice for plumbers.”
Richard - Google review

Read more reviews from homeowners across West Vancouver, North Vancouver and Lions Bay →

Who you’re dealing with

Blue Monkey Plumbing is run by a small, dedicated team who handle everything directly. The same people who answer your call, manage your booking, and carry out the work are involved from start to finish.

Blue Monkey Plumbing team serving North Shore homes

Who we are

Blue Monkey Plumbing is a residential plumbing company serving homeowners across the North Shore. The business was built around clear communication, careful workmanship, and taking full responsibility for the work we carry out.

Wayne holds a South African Red Seal plumbing qualification and a SkilledTradesBC Red Seal certification in Canada, bringing experience from both countries and a strong foundation in residential plumbing. David joined the business as an apprentice and is now a SkilledTradesBC Red Seal plumber. Doreen manages the office full-time and is the main point of contact for many of our clients, handling bookings, communication, and day-to-day coordination.

We operate as a close, family-run team, and that affects how the work is done. Calls are answered properly, bookings are managed carefully, and work is followed through with attention to detail. You are not passed between departments or treated like a number.

Blue Monkey Plumbing is a proud member of both the North Vancouver Chamber and the West Vancouver Chamber of Commerce, reflecting our commitment to the North Shore communities we serve.

We focus exclusively on residential plumbing across the North Shore. That means entering people’s homes, diagnosing problems properly, explaining what is happening, and carrying responsibility for the result.

We work best with homeowners who want to understand what is being done, what it will cost, and why it is being recommended before making a decision.

What we stand for

Blue Monkey Plumbing was built on a few simple principles that guide every decision we make. They influence how we diagnose problems, how we communicate, how we price work, and how we treat the people who trust us with their homes. We call this The Blue Monkey Constitution.

We keep our word

When we make a commitment, we follow through. Trust is earned by doing what we said we would do.

We value our name

The Blue Monkey name is more important than any single job. Our reputation is built one homeowner at a time.

Accurate diagnosis before pricing

We believe pricing should be based on what is actually there, not assumptions. That is why we diagnose first and price second.

Fair pricing is calculated, not guessed

Our pricing is based on the work required, the conditions on site, and the real costs of delivering professional plumbing service.

We do not sell what people do not need

We recommend what we believe is necessary and appropriate for the situation, not what creates the largest invoice.

We take responsibility

We stand behind our work, communicate clearly, and deal with problems properly if they arise.

Since 2022, Blue Monkey Plumbing has completed over 1,800 residential plumbing jobs across the North Shore by following these principles consistently - diagnosing carefully, communicating clearly, pricing fairly, and carrying responsibility for the result.

Why the name Blue Monkey

We chose the name Blue Monkey because we never wanted to be just another plumbing company with a name people forget five minutes later.

The name is memorable, but it also sets a standard for us. If people are going to remember the name, we want them to remember the experience that came with it too - clear communication, proper follow-through, and work handled with care.

For us, reputation is not built by sounding impressive. It is built by answering the phone, arriving when promised, explaining things properly, respecting the home, and taking responsibility if something needs attention.

Blue Monkey is different on purpose. Not for the sake of being quirky, but because we wanted to build a company that feels personal, distinctive, and difficult to confuse with everyone else.

The name stands out. The way we work should too.

How we work - The Blue Monkey Way

We follow a clear process on every visit so you know exactly what is happening, what the problem is, and what it will cost before any work begins.

Each visit starts with a $99 call-out and a visual, non-invasive check. If more is needed to find the cause, we explain the next step and confirm with you before continuing.

1. Monkey Hear

We listen carefully to understand what you’ve noticed before jumping into a repair or making assumptions.

2. Monkey See

We carry out a careful visual check of the plumbing to understand what can be seen without opening or altering anything.

3. Monkey Dig

If the cause is not immediately visible, we explain what is required to find it and only continue with your approval.

4. Monkey Speak

We explain what is causing the problem, what is involved to fix it, and confirm the price or price range before any work goes ahead.

5. Monkey Do

Once you approve the work, we carry it out carefully, test everything properly, and leave your home clean and tidy.

In simple terms: we come out, look at the issue, explain what we can see, and give you the price before doing any work. If more is needed to find the cause, we explain it and only continue with your approval.

Where we work

Blue Monkey Plumbing provides residential plumbing services across the North Shore, including West Vancouver, North Vancouver, and nearby communities within our service area.

We focus exclusively on homes, not commercial sites. That means the way we work is built around homeowners - clear communication, careful access, protecting the space, and explaining the job properly before any work goes ahead.

Working locally also means we understand the types of plumbing systems found across the North Shore and how to approach them properly, whether the issue is straightforward or requires deeper investigation.

For full coverage details, visit our Service Areas page.

When your plumbing gets funky, call the Blue Monkey.

If you want clear communication, careful workmanship, and a plumbing company that takes responsibility for the result, you will know what is happening and what it will cost before any work begins. You can also read reviews from homeowners across West Vancouver, North Vancouver and Lions Bay. Call during business hours, check current emergency availability for urgent plumbing situations, or book online for a planned visit.