Emergency Plumber on the North Shore

Burst pipe, overflowing toilet, sewer backup or water leaking through a ceiling, wall, cabinet or floor? Call Blue Monkey Plumbing for urgent residential plumbing help. After-hours emergency visits by appointment, subject to availability. Call to check.

Based in Horseshoe Bay, our family-run plumbing team responds across West Vancouver, North Vancouver and Lions Bay. We service houses, townhomes, condos and residential strata properties.

Mon-Fri, 7:00 AM-4:00 PM · Call to check availability · See Pricing

Emergency residential plumbing repair by Blue Monkey Plumbing on the North Shore

If water is actively escaping or sewage is backing up, stop using the affected plumbing and shut off the water if it is safe to do so. In a condo or strata property, contact your building or property manager if a common shut-off may be required.

Red Seal Plumbers | 2,000+ Jobs Completed | 3-Year Workmanship Guarantee | Family-Run North Shore Company

Need an emergency plumber now?

After-hours emergency visits by appointment, subject to availability. Call to check. We confirm the appointment and applicable pricing before attending. After-hours call-out: $255 + GST per visit. This replaces the regular $99 call-out and covers administration, travel and arrival with a stocked service van. Checks, repairs and parts cost extra. We explain the work and price for your approval before starting.

Call Now: +1 (604) 848 - 4013

Mon-Fri, 7:00 AM-4:00 PM

What to do before the plumber arrives

If water is leaking or wastewater is backing up, the next few minutes matter. These steps can help limit damage while you call for help.

Shut off the water if you can Turn off the nearest fixture valve first. If that does not stop the leak, shut off the unit or home's water supply if it is safe and accessible. In a condo or strata property, contact the building manager, property manager or strata if a common shut-off may be required.
Stop using the plumbing If a toilet, drain, shower, tub, or floor drain is backing up, stop running water anywhere in the home. More water can make the backup spread faster.
Protect finished areas Move rugs, furniture, electronics, valuables, and soft furnishings away from wet areas where possible. Use towels or containers only if it is safe.

What counts as a plumbing emergency?

A plumbing emergency usually means water is escaping where it should not, wastewater is backing up, or the problem cannot be controlled. If floors, ceilings, cabinets, walls, bathrooms, neighbouring units, shared areas or belongings are at risk, treat it as urgent.

Burst pipes or active leaks
Wastewater backing up into the home
Overflowing toilets that will not stop
Leaks coming through ceilings or walls
Main shut-off or fixture shut-off problems
Major water line breaks or uncontrolled flow
No hot water from an electric water heater

How our emergency plumbing service works

Even when the situation is urgent, the process should stay clear. We focus on control first, then understanding the cause, then approved repair.

1. You call us Tell us what is leaking, overflowing, backing up, or not shutting off, where it is happening, and whether the water has already been turned off.
2. We help you take the safest next step If possible, we help you work out whether to shut off a fixture valve, main water supply, or stop using affected drains before the plumber arrives.
3. We confirm availability and attendance We provide emergency residential plumbing across the North Shore. After-hours emergency visits by appointment, subject to availability. Call to check. We confirm the appointment and applicable pricing before attending.
4. We check what has failed We explain the proposed work and price for your approval before starting. If the cause is hidden, we explain whether Investigation or access is needed before continuing.
5. We explain the repair path and pricing You will know what the issue appears to be, what we recommend, and what the cost will be before approved repair work begins.
6. We complete the approved repair carefully Once approved, we complete the repair, test the plumbing properly, and leave the area as clean and orderly as possible.

Trusted when the situation is urgent

When water is spreading through a home, wastewater is backing up, or a plumbing system fails unexpectedly, homeowners need clear communication, careful troubleshooting, and a plumber who can help regain control of the situation quickly.

“We had a sudden pressurized leak at our main water shutoff and pressure reducing valve, and needed urgent professional repair and replacement of the corroded fittings. All was resolved in a few hours.”
Main water shutoff leak repair
“Sewage was backing up into our tenant's shower and Wayne showed up within two hours, was very friendly and communicative, and quickly diagnosed our issue. He cleared the clog and saved our day.”
Sewer backup emergency
“Wayne from Blue Monkey Plumbing responded to an emergency call with a backup in our plumbing. His analysis of the situation was thorough and accurate. He worked efficiently and had the issue diagnosed, repaired and the site cleaned up in just under two hours.”
Drainage backup emergency

These reviews come from homeowners dealing with urgent plumbing problems including active leaks, sewer backups, shut-off valve failures, and drainage emergencies. While every situation is different, our goal is always the same: help stabilize the problem, explain what has failed, confirm pricing before approved work begins, and complete approved repairs carefully.

Why North Shore residents call Blue Monkey during plumbing emergencies

When a pipe bursts, sewage backs up, or water starts spreading through a house, condo or strata property, you need more than a repair. You need a clear explanation of what has happened, what needs immediate attention and what happens next.

Blue Monkey Plumbing focuses exclusively on residential service plumbing across West Vancouver, North Vancouver and Lions Bay. We work in houses, townhomes, condos and residential strata properties, helping residents and property managers regain control of urgent plumbing problems, understand the available repair options and approve work before repairs begin.

  • Residential plumbing only
  • Family-run North Shore company
  • Based in Horseshoe Bay
  • 2,000+ residential plumbing jobs completed since 2022
  • Clear pricing before approved work begins
  • Investigation when the cause is hidden
  • 3-Year Workmanship Guarantee

Helpful emergency support pages

These pages provide our contact details, explain how we price work and what our guarantee covers, and show where we provide residential plumbing service across the North Shore.

Water leaking, backing up, or spreading where it shouldn't?

If a pipe has burst, a toilet is overflowing, sewage is backing up, or water is coming through a ceiling, wall, cabinet, or floor, do not wait for the damage to spread.

Call Blue Monkey Plumbing to check availability for emergency residential plumbing in houses, townhomes, condos and residential strata properties across West Vancouver, North Vancouver and Lions Bay.

For urgent plumbing help, call 604 848 4013 so we can confirm whether we can attend.