Water around a toilet is something worth dealing with early. Sometimes the problem is the seal underneath. Sometimes the toilet is moving, the flange is damaged, or the water is actually travelling down from somewhere higher up.
We start with a $99 business-hours call-out and a visual, non-invasive first check. If we can define the repair from what we find, we give you the repair price. If more investigation is needed first, we explain that step and its price before proceeding.
Not sure the leak is actually coming from underneath the toilet? See our toilet repair services for other common toilet problems across the North Shore.
The wax seal is a common culprit, but pulling the toilet without first checking where the water is coming from can mean solving the wrong problem.
A worn or disturbed wax ring can allow water to escape when the toilet is flushed.
A toilet that rocks or shifts can disturb the seal underneath and may point to mounting or flange problems.
A cracked, corroded, loose, or poorly positioned flange can prevent the toilet from sealing properly.
A tank, supply connection, shut-off valve, or condensation can sometimes send water down to the floor and make the base look guilty.
The goal is not simply to replace a wax ring. The goal is to understand why water is showing up and repair what is actually causing it.
We look at the base, tank, supply connection, shut-off valve, toilet movement, and other visible clues.
If the repair can be clearly defined, we price it. If more investigation is needed first, that step is explained and priced before we proceed.
Once removed, the flange, mounting points, seal area, and surrounding condition can be checked before the toilet is reset.
After the approved repair, the toilet is secured, reconnected, tested, and checked for leaks and proper operation.
A leak at the base can sometimes show up alongside movement, poor flushing, recurring clogs, or internal toilet problems.
Want to check our pricing process, service area, or what stands behind the work? Start here.
See what the $99 call-out includes and how we price any next step before proceeding.
Qualifying Blue Monkey Plumbing workmanship is backed for 3 years. Products we supply keep the warranty protection that applies to them.
See our residential plumbing services and coverage across North Vancouver.
Choose and schedule your plumbing appointment online.
It is worth finding out where it is coming from before the surrounding floor has a chance to get worse.