Toilet leaking at the base in North Vancouver?

Water around a toilet is something worth dealing with early. Sometimes the problem is the seal underneath. Sometimes the toilet is moving, the flange is damaged, or the water is actually travelling down from somewhere higher up.

We start with a $99 business-hours call-out and a visual, non-invasive first check. If we can define the repair from what we find, we give you the repair price. If more investigation is needed first, we explain that step and its price before proceeding.

Not sure the leak is actually coming from underneath the toilet? See our toilet repair services for other common toilet problems across the North Shore.

Water at the base does not always mean the same thing

The wax seal is a common culprit, but pulling the toilet without first checking where the water is coming from can mean solving the wrong problem.

The seal underneath has failed

A worn or disturbed wax ring can allow water to escape when the toilet is flushed.

The toilet is moving

A toilet that rocks or shifts can disturb the seal underneath and may point to mounting or flange problems.

The flange is damaged

A cracked, corroded, loose, or poorly positioned flange can prevent the toilet from sealing properly.

The water is coming from somewhere else

A tank, supply connection, shut-off valve, or condensation can sometimes send water down to the floor and make the base look guilty.

We check the leak before we start pulling things apart

The goal is not simply to replace a wax ring. The goal is to understand why water is showing up and repair what is actually causing it.

First, we check where the water is coming from

We look at the base, tank, supply connection, shut-off valve, toilet movement, and other visible clues.

Then we explain the next step

If the repair can be clearly defined, we price it. If more investigation is needed first, that step is explained and priced before we proceed.

If the toilet needs to come up, we inspect underneath

Once removed, the flange, mounting points, seal area, and surrounding condition can be checked before the toilet is reset.

Then we reset and test

After the approved repair, the toilet is secured, reconnected, tested, and checked for leaks and proper operation.

Not the only thing your toilet is doing?

A leak at the base can sometimes show up alongside movement, poor flushing, recurring clogs, or internal toilet problems.

Water showing up around the toilet?

It is worth finding out where it is coming from before the surrounding floor has a chance to get worse.