Check whether Blue Monkey Plumbing is currently open and whether immediate emergency dispatch is available in West Vancouver, North Vancouver or Lions Bay.
Live business-hours dispatch status is being checked.
This page shows regular business-hours dispatch status for urgent plumbing problems. After-hours help by arrangement, subject to availability. Call to confirm.
If water is leaking, backing up, overflowing, or causing damage, check the status at the top of this page and follow the next step shown.
PLUMBER AVAILABLE NOW means we are open and currently showing a plumber available for urgent dispatch. Call us now so we can confirm what is happening, where the property is, and the current dispatch timing.
NO PLUMBER AVAILABLE NOW means we are open, but a plumber is not currently free for immediate dispatch. Call us to check the soonest available option, or book online if the problem can safely wait.
CLOSED NOW means our regular office is closed. This status does not confirm after-hours availability. After-hours help may be available by arrangement if we can accept your job. Call to check; attendance requires our confirmation. Online booking remains available for a scheduled appointment.
If it is safe to do so, turn off the nearest fixture shut-off valve or the unit or home's main water supply. In a condo or strata property, contact the building manager, property manager or strata if a common shut-off may be required. Move valuables away from the water and call us if the status above shows a plumber available.
No. Stop using the affected toilet, sink, tub, shower, dishwasher, or washing machine. Continued use can force more water into the blocked drainage line and make the backup worse.
Keep people away from the area and do not touch electrical equipment, outlets, switches, or appliances near the water. Contact the appropriate emergency service or electrical professional if there is an immediate electrical hazard.
No. It means we are currently showing availability for urgent dispatch. We still need to confirm your location, the plumbing problem, traffic, and the job already in progress before giving you a realistic arrival estimate.
Call us to check the soonest available option. If the plumbing is safely shut down and the problem can wait, book online for a scheduled visit.
After-hours plumbing visits may be available outside our regular Monday to Friday, 7:00 AM to 4:00 PM hours. If we have availability and can take on your job, we will confirm the visit and applicable pricing with you before attending. After-hours attendance is by confirmed arrangement only. Leaving a message or submitting an online request does not confirm a visit. We confirm after-hours arrangements in writing. After-hours call-out: $255 + GST per visit. This replaces the regular $99 call-out and covers travel, arrival and an initial visual, non-invasive check. Repairs, parts and further investigation are separate and priced for your approval before proceeding.
This availability status applies to urgent residential plumbing calls in West Vancouver, North Vancouver, Lions Bay, and nearby North Shore communities.